Appraisal of Goods
List of Belongings
"Our aim is to see that you receive from the Insurance Company a just indemnification for damages or loss incurred to you."
Once an accident or incident takes place, the insured (Fully comprehensive policy, Home, etc...) will have to provide to the Company a list of belongings, the unaffected objects and an estimate of the damages in a term of five days from the notification of the incident (according to article 16 of the contract law of the insurance).
It is the responsibility of the insured to prove the preexistence of the belongings, although the content contracted in the policy constitutes a presumption to its favor as insured if the existence with documentation cannot be demonstrated (invoices, etc...).
After notifying the Company of the damages, the professional in charge will study and verify the documentation and will proced to make the corresponding valuation in the Appraisal Report. When the Report is completed, the Company will contact you to compensate you.
Compensation
When the Insurance Company contacts you to compensate you, there are two possibilities:
- You agree with the amount to compensate: the Company will make a payment to you and will close the accident.
- You don't agree with the amount of compensation: it's at this point when our appraisal and valuation services can be useful for you.
What to do if you disagree with the amount of compensation
In the term and forms indicated in the article 38 of the Law of the contract of insurance, you notify to the Company the name of your appraiser, and the Company notifies theirs to you. From here, our work consists of obtaining an agreement in which your claim is accepted either completely or the most advantageous for you.
If it is not possible to reach an agreement in a friendly way and that both appraisers sign an agreement, both parties will designate a third appraiser, or in its absense, the nomination would be made by a First Instance Judge from the area where the incident took place.
The judgment of the appraisers, unanimously or by majority, will be notified to the parties immediately and in indubitable form, being binding for these, unless it is opposed judicially by some of the parts.
It is a long process, although the aim is that you receive from the Insurance Company a just indemnification for the damages.
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